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A Matrixed Approach to Designing IT Governance Peter Weill and Jeanne Ross Getting New Hires Up to Speed Quickly Keith Rollag, Salvatore Parise and Rob Cross The Entrepreneur's Path to Global Expansion Walter Kuemmerle Evolving From Information to Insight Glover Ferguson, Sanjay Mathur and Baiju Shah Managing Your Portfolio of Connections Thomas B. Lawrence, Eric A. Morse and Sally W. Fowler The Changing Face of Corporate Boards Edward E. Lawler III and David L. Finegold Should the CEO Be the Chairman? Jay W. Lorsch and Andy Zelleke Are Professional Board Directors the Answer? Eugene H. Fram Will Web Services Really Transform Collaboration? Andrew McAfee Achieving the Ideal Brand Portfolio Sam Hill, Richard Ettenson and Dane Tyson

AGENDA Memo to Marketing Peter Lorange IN CONTEXT In Praise of Cultural Bias David J. Pauleen and Peter Murphy CONTRARIA The Roots of Sustainability John R. Ehrenfeld OPINION What Quality Means Today Armand V. Feigenbaum and Donald S. Feigenbaum

INTELLIGENCE: New developments, research and ideas in management How Companies Turn Buzz Into Sales
RESEARCH BRIEF E-Procurement P. Fraser Johnson and Robert D. Klassen RESEARCH BRIEF Virtual Workspace Technologies Arvind Malhotra and Ann Majchrzak Managing Corrosive Customers
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