Summer 2002 Volume 43, Number 4 Buy this issue $24.95

The Dynamic Synchronization of Strategy and Information Technology
C.K. Prahalad and M.S. Krishnan

Beyond Better Products: Capturing Value in Customer Interactions
Mark Vandenbosch and Niraj Dawar

Negotiating Lessons From the Browser Wars
James K. Sebenius

The New E-Commerce Intermediaries
Philip Anderson and Erin Anderson

How Storytelling Builds Next-Generation Leaders
Douglas A. Ready

Calculated Risk: A Framework for Evaluating Product Development
Craig R. Davis

The Hidden Leverage of Human Capital
Jeffrey A. Oxman

Confronting the Limits of Networks
Andrew McAfee and François-Xavier Oliveau

The Behavior Behind the Buzzwords
Joan Magretta

OPINION
The Critical Role of Trusted Agents
Amar Gupta

OPINION
Strategy, Science and Management
James Brian Quinn

INTELLIGENCE: New developments, research and ideas in management

Comparing the Performance of External Successors

Rational Cheaters vs. Intrinsic Motivators

The Organizational Identity Trap

Thinking Styles of IT Executives

The Effect of Nonaudit Fees on Accounting Practices

How Consistent Are Performance Review Criteria?

Reducing the Risk of Acquisition

Beckhard Award

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